2025 Education Conference & Trade Show

Keynote Session 

Building Winning Teams: Unlocking the Power of Communication and Leadership

Join us for an engaging 45-minute keynote session, where we'll explore the dynamic world of team communication and leadership. Drawing inspiration from the game board theme, we'll focus on how working together effectively can transform your team into a well-oiled machine. Discover the crucial role that communication plays in every onsite position, with a special emphasis on maintenance teams. Learn strategies to highlight the importance and value of your maintenance staff, address the challenges of high turnover, and break down barriers between leasing and maintenance teams. By bridging these gaps, you'll foster a collaborative environment that leads to success and satisfaction for everyone involved. Don't miss this opportunity to gain insights and strategies that will empower your team to achieve new heights

Management / Leasing Breakout Sessions

Rockstar Training Hacks for Your Onsite Team

In this dynamic session, you will discover innovative and practical techniques to elevate your team's performance, engagement, and efficiency. We’ll cover cutting-edge training methodologies, creative motivation strategies, and actionable tips that you can implement immediately to transform your onsite team into high-performing rockstars. We're talking about what works best for teaching your team inside your company, the smartest ways to run those learning sessions, and tweaking your approach based on different jobs and personalities. Learn how to stretch your budget from a single dollar to a million bucks. Make the most of your training strategy to push your training efforts forward and make sure your team is set up to succeed.

Future-Proof Leadership: Motivating and Managing Your Dynamic Team

In today's fast-paced and ever-changing operations landscape, it’s crucial to stay ahead of the curve. This engaging workshop will delve into key topics essential for success. You will learn innovative strategies to keep yourself and your team inspired and driven, maximizing overall performance. Understand the evolving dynamics of the workforce and how to effectively manage and unite a diverse team spanning multiple generations. Gain practical insights on addressing staff shortages and overcoming challenging situations with resilience and agility. Explore techniques to maintain a high level of personal accountability, setting the standard for your team. Equip yourself with the tools and knowledge needed to lead with confidence and adaptability in today's complex environment. Don’t miss this opportunity to future-proof your leadership skills and elevate your apartment management capabilities.

Maintenance Breakout Sessions

The Role Maintenance Plays in Boosting Retention, Experience, and Property Value

In this informative 60-minute session, we'll dive deep into the pivotal role that maintenance professionals play in enhancing resident engagement within multifamily properties. With real-world examples and industry insights, we'll explore how effective resident engagement by maintenance teams directly impacts key aspects of property management, including resident retention, overall experience, and property value.

Topics to be covered include

The Resident-Maintenance Relationship

Impact on Resident Retention

Enhancing Resident Experience

Property Value and Maintenance

Practical Tips for Maintenance Pros

By the end of this session, attendees will have a comprehensive understanding of the critical role that maintenance professionals play in resident engagement and its far-reaching impact on the success of multifamily properties. Join us for an engaging discussion, packed with practical tips and proven strategies, to elevate your property management game

Maintenance Team Empowerment: Practical Strategies for Success

Join us for a session designed for the multifamily industry, focusing on practical organizational methods that go beyond your Computerized Maintenance Management Systems. This session aims to equip maintenance techs and supervisors with the tools they need to succeed, even amidst staffing challenges.

Topics to be covered include

Organizational Tools

Addressing Staffing Issues

Setting Priorities with Confidence

Effective Communication

Empowerment

This session will provide you with practical tips and strategies to help you excel in your maintenance role and improve overall operational efficiency.

Don't miss this opportunity to learn and grow with fellow professionals in the multifamily industry. See you there!